Shipping policy

SHIPPING

Free national shipping is available for all orders. For COD orders additional ₹50 will be applied at the time of checkout. For all orders below ₹150, a shipping fee of ₹50 is charged.

In the rare case, due to technical issue at bank/payment partner if the amount has been deducted from your account however your order status continues to shows as pending payment or payment failed, please do not worry. Your money is safe.Simply write to us on care@myavni.com or whatsapp us on +919930446364 and we will look into it on priority.

Under normal circumstances, we deliver products within 5 business days of the order being confirmed. If you’re in a Non-Metro, all products usuallyreach you within a time span of 3 to 12 days, and for very remote locations, though extremely rare, the time for deliveries may exceed 12 days.

Note: These timelines do not apply for custom orders, special orders or pre-order bookings. The timelines for each of these will be different and individually mentioned in the product description.

All items are shipped within 3-7 working days of receiving the order. In the unlikely event that we are not able to ship your complete order within 7 days of the order, we shall cancel the unshipped part of the order. In such a case, your payment for the unshipped items in your order shall be refunded, in the manner you have made the payment. 

 

International Shipping-

1. Shipping on international orders is at actuals to be paid by the customer. Also, the customer has to bear import/customs duty in case applicable in the country of dispatch
2. Orders will be dispatched only post receipt of the entire bill value
3. Orders once shipped CANNOT be modified.

CANCELLATION :

Cancellation before shipping: If the order or the items that you want to cancel have not been shipped, you can cancel the order online or by sending us an email on care@myavni.com. In such cases, the order will be cancelled and the money paid by you will be refunded. In case of unshipped orders, the refund will be done within 7 days of the return request.

Cancellation post shipping: If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our helpline at +919930446364 or via email on care@myavni.com and request not to accept the delivery of the order. Once the order is received back by us, we shall initiate the refund within 3-7 business days. Refunds will be issued for the price of the product only, shipping fees are not refunded.

International orders: International orders cannot be cancelled once shipped. If cancelled before shipping, refund will be done post deduction of applicable banking charges.